Listen Now
Summary
How important are telephone skills, both while growing up, and in business? I’d say very important. We’ll discuss that in our Thought of the Day. And in the interview … it’s often said that selling via the telephone is dead. But, we’ll learn from an expert in this field that it’s far from true.
Bob’s Thought of the Day
We’ll Explore:
- What my Parents taught me as a child about speaking on the telephone, and how that has helped me throughout my life.
- Several skills that are critical for anyone answering phones at an office.
- Why good telephone skills communicate excellence to the other person.
Interview with Art Sobczak
You’ll discover:
- Why there will always be room for good salespeople.
- The “smart calling” strategy: having information about the prospect and their organization that allows you to personalize your information and be more relevant to their needs.
- How to make your calls rejection-proof (and how to reframe rejection).
- Art’s proven sales process.
- How to strategically use voice mail in the sales process, and why you must leave a hint at a possible result that the buyer might be interested in.
Click to Tweet
Discover how to use “smart calling” in the sales process with @ArtSobczak Click To Tweet
People don’t buy a product or service, they buy a result. @ArtSobczak Click To Tweet
Discover how to make your sales calls rejection-proof with @ArtSobczak Click To Tweet
Interview Links
- SmartCalling.com
- How to Place the Successful Sales and Prospecting Call (the book is free—just pay the shipping charge)
- 501 Sales Tips (free ebook)
Resources
Listen to The Go-Giver Podcast on iTunes
About the Book
The Go-Giver tells the story of an ambitious young man named Joe who yearns for success. Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. Joe learns that shifting his focus from getting to giving — constantly and consistently creating value for others — leads to exceptional returns.
Rapidly going from national bestseller to global phenomenon, The Go-Giver has gained a devoted following with over a million copies sold. It’s utilized as a resource in major corporations to small businesses, in schools and churches, in book clubs, and more. Nearly a decade since its original publication, this timeless story continues to help its readers find fulfillment and greater success in business, in their personal lives and in their communities.
2 Comments