Thriving Amongst the Biggies

The First Law of Stratospheric Success in The Go-Giver is “The Law of Value.” While John and I say it’s providing more in value than you take in payment, that simply means to make the customer experience so magnificent (remember Ernesto’s explanation of the three types of restaurants) that he or she will be blown away, want to…

Humbled By An Angel

Law #3 of The Go-Giver is The Law of Influence, which says, “Your influence is determined by how abundantly you place other people’s interests first.” Sometimes, however, things – be they attitudes or pre-judgments – get in the way of our doing that, don’t they? In this wonderful article by our friend, Gil Namur, we”ll learn how he corrected a mistake and…