“Gratitude,” she said. “Same root word as grace and gracious. From the Latin gratia, meaning favor, esteem, regard, a pleasing quality, goodwill, and before that from earlier roots meaning to announce, sing, praise, celebrate….Grace. Wonderful, wonderful word.”Details
Jackson Hill and his mentor, Judge Henshaw, are back at Rachel’s Famous Coffee for another lesson. One that Jackson badly needs as he’s about to continue his negotiations with the formidable Gillian Waters later that day. And his first meeting with the buyer at Smith & Banks had not gone well.
“Set the frame,” the Judge said. “The frame is more important than the content, because the frame is the context. Whoever sets the frame of the conversation also sets the tone and the direction in which it will go.Details
Gillian Waters, a buyer for Smith & Banks, a national chain of pet accessory stores is listening attentively to her mentor, the Coach, a short, stout fireplug of a man. They’re at the Juice Caboose where, after draining most of his glass (“Celery juice: best when drunk in the first sixty seconds”), he shares his next lesson with one word his protégée finds surprising.Details
Social media allows us great opportunities to connect with others. It creates the context for democratizing influence, giving voice to individuals on a mass basis. Imagine the potential for mutual understanding! Unfortunately, that is not always the case. Here are our suggestions on navigating cyber-influence.Details
It began in 2015 with a community-wide Book Club started by Longview, Texas Mayor Andy Mack. Yes, Mayor Mack’s Book Club was a way that this East Texas town’s chief executive officer felt he could share the value of reading with his constituents as well as help them acquire a mindset that said, “The more you give, the more you have.”Details
It seems like just yesterday but it’s actually been 10 years. In fact, exactly 10 years ago today Bob Burg and John David Mann’s book, “The Go-Giver: A Little Story About a Powerful Business Idea” was published by their amazing publisher, Portfolio (Penguin-Random House, but only “Penguin” back then).Details
Are you often asked to discount your fee or price?
Typically, when a prospective customer or client balks at your price, it’s because they believe that the value of your offering is less than what they are being asked to pay.
But, not always. There IS another reason. It’s this…Details
In this post my great friend and Go-Giver series coauthor, John David Mann, shares an unpublished passage from Rachel’s diary—Rachel being the character in The Go-Giver who ends up going into business with Joe to create Rachel’s Famous Coffee. Like Pindar, Rachel doesn’t appear in the new book in person — but they’re both talked about and quoted by…Details
In this post my great friend and Go-Giver series coauthor, John David Mann, looks at two books he has recently coauthored. And, he looks at how, what we call, “Giving Leadership” is not just a style, but a way of being. Enjoy! – Bob Burg “If you were asked to identify the most precious resource…Details
We recently heard from a lawyer in Canada named Peter Carayiannis, who was given a copy of The Go-Giver by another lawyer, Aaron Hall of Minneapolis. Browsing Peter’s firm’s site, www.conduitlaw.com, we noticed they feature something they call a “Client Value Adjustment,” which goes like this: “Value and price: they’re not the same thing. At…Details
Thank you for making it happen! Celebrating the 500,000 books sold mark, John David Mann and I — via our awesome publisher, Penguin/Portfolio — have just released an updated and expanded version of The Go-Giver. It’s available beginning today! What exactly is new about it? Click here. Mainly, thank you for being a huge part…Details
Today’s post, by John David Mann, fills me with joy because, while we’ve had our book adopted by companies, religious institutions, high schools, chambers of commerce, and book clubs…I don’t think it had ever been adopted by an actual city! 🙂 So, it was quite a thrill to learn about this. Enjoy! – Bob Burg…Details