Recently, on the Facebook Go-Givers Sell More “Like” page, I posted the following quote from the book:
Perhaps the greatest secret of ultra-successful selling is understanding: “It’s not about you — it’s about them.”
In Go-Givers Sell More, we talk about something we call left field, that mysterious and omnipotently benign place from which unexpected rewards so often flow. Here’s how we put it in the book:
href=”https://www.thegogiver.com/blog/2010/05/31/ernesto-would-be-proud-part-1/” target=”_blank”>Part 1 we looked at my favorite local restaurant, Sala Thai, and saw how its amazing staff fulfilled the concept of excellence in a very extraordinary way.
In The Go-Giver, Ernesto Iafrate’s Italian-American Cafe was the example of an extremely successful restaurant, where the delicious cuisine was exceeded only by the ultimate customer experience.
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