There are two major benefits to listening — really listening — to your prospective customers and clients. We’ll look at that in our Thought of the Day. And in our interview segment, Meridith Elliott Powell shares an amazing story regarding how being laser-focused on the customer and truly empathetic created a sale for one sales person, while a lack of such had the exact opposite effect for his competitor.
Would you like a methodology for creating immense word of mouth for your business? If so, then I believe you’re going to LOVE this discussion with Jay Baer.
Has someone ever stood up for you? Especially someone you would not have expected to? How did that make you feel? We’ll look at that in our Thought of the Day. And in our interview segment, we’ll hear encouragement and family lessons from the great Mary Jane Mapes.
The concept of authenticity can at times be a bit unclear. We’ll look at that in our Thought of the Day. And in our interview segment, Mike Robbins shares some unique aspects of authenticity and its importance when it comes to Bringing Our Whole Selves to Work. That and more on today’s show.