076 Magic Words
Is what we THINK we know about communication really true? We’ll look at that in our Thought of the Day. And in our interview segment, Phil Jones will help us be a lot more influential with the words we use.
073 Sales EQ
Emotional intelligence might just be the ultimate difference-maker in terms of living a successful and influential life. We’ll look at that in our Thought of the Day. And in our interview segment, one of the world’s top sales authorities shows us why and how emotional intelligence is the difference-maker in sales as well.
066 Overcoming Anger
No one can MAKE you angry … but they can sure do things that get the process started. We’ll look at that in our Thought of the Day. And in the second segment, we’ll talk about seven steps to overcoming anger and living a happier, more productive, and more influential life.
042 Begin Conflict Resolution
Today’s episode will feature a two-part segment on how we can begin the process of resolving interpersonal conflict. In the first segment, our Thought of the Day, we’ll look at how to mentally prepare for conflict resolution. In the second segment, we’ll look at some specific questions we can ask ourselves in order to advance the resolution process.
