Emotional intelligence might just be the ultimate difference-maker in terms of living a successful and influential life. We’ll look at that in our Thought of the Day. And in our interview segment, one of the world’s top sales authorities shows us why and how emotional intelligence is the difference-maker in sales as well.
Placing the customer’s interests before your own is actually the most profitable way to do business. We’ll look at that in our Thought of the Day. And in our second segment, we’ll look at that further through one quick example. That and more on today’s show.
Does honesty need to be … BRUTAL? We’ll look at that in our Thought of the Day. And in our interview segment: while leadership conversations regarding the performance of your team members can often be difficult, Dan Rockwell provides us with some terrific conversation starters that are positive, affirming, and VERY powerful.
No one can MAKE you angry … but they can sure do things that get the process started. We’ll look at that in our Thought of the Day. And in the second segment, we’ll talk about seven steps to overcoming anger and living a happier, more productive, and more influential life.