John David Mann is Bob’s special guest on this episode. They discuss how to Set the Frame as well as some of the points from their new book, “The Go-Giver Influencer.” Here are the books Bob mentioned during the show: The Go-Giver Influencer by Bob Burg and John David Mann, John David Mann’s Website: https://www.JohnDavidMann.com.
“Gratitude,” she said. “Same root word as grace and gracious. From the Latin gratia, meaning favor, esteem, regard, a pleasing quality, goodwill, and before that from earlier roots meaning to announce, sing, praise, celebrate….Grace. Wonderful, wonderful word.”
Jackson Hill and his mentor, Judge Henshaw, are back at Rachel’s Famous Coffee for another lesson. One that Jackson badly needs as he’s about to continue his negotiations with the formidable Gillian Waters later that day. And his first meeting with the buyer at Smith & Banks had not gone well.
“Set the frame,” the Judge said. “The frame is more important than the content, because the frame is the context. Whoever sets the frame of the conversation also sets the tone and the direction in which it will go.
Gillian Waters, a buyer for Smith & Banks, a national chain of pet accessory stores is listening attentively to her mentor, the Coach, a short, stout fireplug of a man. They’re at the Juice Caboose where, after draining most of his glass (“Celery juice: best when drunk in the first sixty seconds”), he shares his next lesson with one word his protégée finds surprising.