021-Encouragement-and-Recognition-David-Novak

021 Encouragement and Recognition

Is encouragement what the world most lacks today? Even if it’s not the #1 need, it’s still very close to the top. What can we do about that? We’ll discuss that in our Thought of the Day. And later, in the interview, we’ll talk with former Chairman and CEO of YUM! Brands, David Novak. He’ll share powerful lessons from his new book, O GREAT ONE, which helps us understand the vital importance of encouragement through recognition … in the workplace.

014 People Smarts

People skills are so often the differentiator between the talented person who is reasonably successful, and the incredibly successful person who creates buy-­in and commitment from everyone around them. Fortunately, these people skills can be learned, although they must ultimately come from the heart. We’ll discuss that in our Thought of the Day. Then in our interview segment, we’ll be joined by star entrepreneur and bestselling author Dave Kerpen, whose newest book just happens to be titled The Art of People.