What exactly is Influential Civility? A lot more than meets the eye! Bob welcomes one of America’s Experts in Personal and Professional Excellence, Jan Goss-Gibson. Jan’s motto is, “Don’t just show up in life … Show Up Well!” Jan Goss-Gibson is the CEO of Civility Consulting, an Austin, Texas based global business training and consulting firm, and creator of the Show Up Well System for Professionals. The author of Protocol Power: 21 Days to Professional Polish, she was recently named America’s #1 Master Confidence Strategist. Jan and her clients have been featured on ABC, CBS, NBC and FOX networks nationwide.