What is the culture of an organization? How do we create a culture of excellence within our own company or organization?
First, let’s define our terms. Merriam-Webster defines Culture as:
A way of thinking, behaving, or working that exists in a place or organization (such as a business). The set of shared attitudes, values, goals, and practices that characterizes an institution or organization.
In Bob Burg and John David Mann’s special report, The Go-Giver Way: Five Principles for Creating a Culture of Excellence they share that:
…an organization’s genuine culture is created not by mission statements, slogans or overarching policies, but by the quality of the actual person-to-person interaction taking place within the group…. in other words, [it] arises from the quality of the relationships within the organization. YOU create the culture.
It is very freeing and empowering to realize that we create the culture. Of course, with that freedom comes responsibility. We either create (or re-create) the culture consciously or we unconsciously accept and follow the way things have always been done.
In their book, The Go-Giver, the authors codified the essential elements of a culture of excellence in their Five Laws of Stratospheric Success.
By using the Five Laws together, they form the foundation for a very successful company. It sets the tone of the relationships both within the organization and externally as well. It is our way of being. It is on that foundation that we overlay our vision, mission and values — our why and what — and create our own unique business.
If you really want to be part of the solution and not part of the problem and you just want a new way of looking at business, I can’t recommend highly enough The Go-Giver. It’s how I’m building my company and resetting things. I bought 300 copies and gave it to every employee at Christmas.
As entrepreneurs and business owners we have the opportunity to create businesses that are powerful, positive influences in the world and on the lives of everyone we touch. We call it living… The Go-Giver Way!
We would love to hear how you are creating your culture of excellence. Please feel free to share below in the comments section.