Today’s episode will feature a two-part segment on how we can begin the process of resolving interpersonal conflict. In the first segment, our Thought of the Day, we’ll look at how to mentally prepare for conflict resolution. In the second segment, we’ll look at some specific questions we can ask ourselves in order to advance the resolution process. That and more on today’s show.
Bob’s Thought of the Day
- Why conflict usually begins.
- The secret behind the most influential and powerful communicators.
- Six steps to prepare your mind for resolving conflict.
- The difference between the truth (which is objective) and a belief (which is subjective).
- Why conflicts are often the result of people experiencing an event from their own personal belief system or worldview.
- Four key questions that will help you begin the process of conflict resolution.
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Focusing on how the *other person* views the situation is a great start to resolving a difficult interaction. @BobBurg Click To Tweet
Focusing on understanding the other person’s viewpoint is not the same as agreeing with them. @BobBurg Click To Tweet
A Belief is “the truth as one understands the truth to be.” @BobBurg Click To Tweet
About the Book
The Go-Giver tells the story of an ambitious young man named Joe who yearns for success. Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. Joe learns that shifting his focus from getting to giving — constantly and consistently creating value for others — leads to exceptional returns.
Rapidly going from national bestseller to global phenomenon, The Go-Giver has gained a devoted following with over a million copies sold. It’s utilized as a resource in major corporations to small businesses, in schools and churches, in book clubs, and more. Nearly a decade since its original publication, this timeless story continues to help its readers find fulfillment and greater success in business, in their personal lives and in their communities.