Don’t allow yourself to make decisions out of another person’s frame. We’ll look at that in our Thought of the Day. And in our interview segment, award-winning author and master communicator Dianna Booher shares how to listen analytically to persuasive appeals … and NOT be tricked. That and more on today’s show.
Bob’s Thought of the Day
- The value of setting a frame of kindness, cooperation, win/win, and benevolence.
- An example of a presenter setting a frame that was questionable.
- A key principle: when someone states something as fact, and in such a way that you suddenly feel compelled to believe it, consider whether or not they might have an agenda.
Interview with Dianna Booher
- Why all our relationships in life are based on our conversations, stacked end to end.
- Why it is harder these days to tell when certain others are not being truthful or objective.
- The difference between listening empathetically and listening analytically.
- Examples of “word tarnishing” and labels that stick.
- The importance of listening to the other side of an issue or argument.
Fundamentals You Can Apply in Order to Think Analytically and Productively
- Overcome your OWN personal biases in order to gather some insight
- The Bandwagon
- The Generalization
- Like One, Like ‘Em All
- Word Tarnishing
- Card Stacking
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#Communication is the basic business act. @DiannaBooher Click To Tweet
Anytime you see people making broad generalizations, you know there is something faulty there in their #reasoning. @DiannaBooher #communication Click To Tweet
Only when you hear both sides, are you going to be able to reason and come to a #logical conclusion. @DiannaBooher #communication Click To Tweet
- Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done by Dianna Booher
- What MORE Can I Say? Why Communication Fails and What to Do About It by Dianna Booher
- Creating Personal Presence: Look, Talk, Think, and Act Like a Leader by Dianna Booher
- Communicate With Confidence: How to Say It Right the First Time and Every Time by Dianna Booher
- Speak With Confidence: Power Presentations That Inform, Inspire, and Persuade by Dianna Booher
- Booher’s Rules of Business Grammar: The 101 Most Common Errors and How to Correct Them by Dianna Booher
- Article: How to Listen Analytically to Persuasive Appeals –And Not Be Tricked! by Dianna Booher
- Dianna’s blog
- Dianna’s speaking programs
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- Dianna’s YouTube channel