Managers can create the framework from which its team members–and its business–can thrive … or not. We’ll discuss that in our Thought of the Day. And later in our interview segment, we learn from Holland’s own leadership and management authority, Jurgen Appelo. He’ll discuss the concept of managing for happiness, which also happens to be the name of his great new book.
Exactly how important is it that we watch our … personal pronouns? In our interview segment, we learn from branding expert Bruce Turkel why our “brand” is not about us. It’s actually all about THEM. That also happens to be the name of his terrific new book.
How important are telephone skills, both while growing up, and in business? I’d say very important. We’ll discuss that in our Thought of the Day. And in the interview … it’s often said that selling via the telephone is dead. But, we’ll learn from an expert in this field that it’s far from true.
Gratitude … appreciation … whichever word you use, it’s (in my opinion) just about the most important concept to embrace if you’re going to live a happy and successful life. I should know because I’ve been on both ends of the gratitude spectrum. We’ll discuss that in our Thought of the Day. And later in today’s interview, we’ll chat with a man who learned how to FLIP the Gratitude Switch in his life. He shares with us a very counter-intuitive method for doing so.